By using this website or engaging Zenith Monitoring for services, you agree to these Terms of Service. If you do not agree, do not use the website.
Zenith Monitoring provides one-off IT monitoring setup and configuration services for business clients in Northern Ireland and across the UK.
Content on this website is for general information only and does not constitute technical, legal, or financial advice. Service descriptions, timelines, and examples are indicative unless expressly confirmed in writing.
No binding service contract is formed solely by website use or contact form submission. A binding engagement is created only when both parties agree written commercial terms (for example proposal, statement of work, quote, or engagement letter).
Our services may include implementation/configuration of third-party software, including Checkmk (open-source monitoring software).
Where Checkmk is deployed in your environment, monitoring data is generally stored and controlled by you in that environment. Zenith Monitoring access is limited to agreed project delivery, support, or change activities.
If a project requires hosted, external, or integrated services that transfer data outside your environment, this must be agreed in writing.
Fees, invoicing schedules, and payment terms are defined in your project-specific written agreement. Unless otherwise stated, fees are exclusive of VAT and taxes where applicable, and late payment may result in suspension of work.
Work outside the agreed scope may require a written change request and additional fees. We will not proceed with out-of-scope work without written agreement.
Pre-existing intellectual property remains with the original owner. Subject to full payment, client-specific deliverables are licensed/transferred as set out in the project agreement. Third-party software and open-source components remain subject to their own licences.
Each party agrees to keep the other's confidential information secure and to use it only for the project purpose, except where disclosure is required by law.
We provide services with reasonable care and skill. However, we do not guarantee uninterrupted operation or fault-free performance of monitoring systems, and monitoring setup reduces risk but does not eliminate incidents. Website content is provided "as is" to the fullest extent permitted by law.
To the fullest extent permitted by law, Zenith Monitoring is not liable for indirect, consequential, or special losses (including loss of profits, revenue, data, goodwill, or business interruption). Total liability arising from a project is limited to the fees paid or payable for that specific project engagement, unless otherwise required by law.
Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
Either party may terminate an engagement as set out in the relevant written project agreement. Rights and obligations intended to survive termination (including confidentiality, payment, and liability provisions) continue.
This website may contain links to third-party websites. We are not responsible for their content, availability, or policies.
Where personal data is processed as part of service delivery, the parties may enter a separate Data Processing Agreement where legally required.
These terms are governed by the laws of Northern Ireland and the United Kingdom. The courts of Northern Ireland have jurisdiction unless otherwise agreed in writing.
We may update these terms from time to time. The latest website version applies from the stated "Last updated" date unless a separate signed agreement provides otherwise.
For service or legal queries, contact us via our contact form.